Zomato — Product wrongly delivered

This wasn’t delivered even after waiting for an hour and finally some other order delivered to me and ZOMATO is asking sorry and telling us they will refund

First tell us are we fool you will dance as you people want ?
And are you guys giving us in free ?

This ### is irritating me if this problem doesn’t cleared then definitely I will send a legal notice

Waiting for more than an hour and product not delivered and easily ZOMATO is saying we are sorry we will refund if you want