Zomato — promise not kept - refund issue

Address:

Ghaziabad, Uttar Pradesh, 201102

Mayank replied
Jul 1, 5:07pm
Hi shivam,

Hope you are doing well.

The mail is regarding the order [protected].

We are extremely sorry for what you had to go through. It is not suppose to treat our loyal customers in such way. We are initiating the complete refund for your order. The refund can take 4 to 5 to reflect in your source account.

We also tried calling you on +91-[protected] but unfortunately, the calls went unanswered.

Feel free to reach out to us on our in-app chat support for instant resolutions.

Regards,

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Mayank chawla
Zomato online ordering team
Reach us at [protected]@zomato.com