Zomato — Quality of Food and not delivered on given time

On 16June, 2022 I order Biriyani from Arsenal Biriyani...My Order I'd - [protected]..

When I order the food your app show me 32 min delivery...but actually take 41min ( order at 11.28 am and delivered my food at 12.09 pm)(attached all proofs)

Secondly chicken biryani chicken and alu not cooked well because both are raw inside and smells are not good ...

So that i couldn't eat chicken and alu because of this reason.

I need resolution about ...1st i chat with Zomato help us after they told me that mail your problem on [protected]@zomato.com...after that they give me unique ticket Id[protected] ... And told me that they will get back within 24 hours. But didn't get any mail about ...

They are just ignoring the issues.