Zomato — received a spoiled and wrong product from zomato

Address:

524001

I ordered chicken popcorn from nellore fat boy restaurant. But something else has came. And this not chicken at all and its too hard to bite. No human can digest also bad smell coming from food. No response from zomato except sorry and refund of my order amount. I want a penalty to be paid from their side and sellers for sending such low quality and spoil food.

Pls take action on them.