Zomato — received order too late and didn't even get the reply from zomato support on time

Address:

Bhopal, Madhya Pradesh

Hi,

I have ordered from Daawat Bhopal. My order id was [protected], which took around more than an hour to deliver my order. Daawat is of within 1.2 km from my delivery address. When the order was taking time I messaged zomato support also to cancle my order but I dididn't get any reply. I got the reply after 1 hr when the order was delivered but then the order was of no use as I have fast. I do have screenshots of all my chat and respond time. I need my full refund in that case