Zomato — refund 15th feb 2019

Kiran Teeparthi

from Munnar, Kerala

Address:

West Godavari, Andhra Pradesh, 534101

I ordered food through zomato app on 15th feb 2019 at 7.22pm. It priced rs. 409. I have paid amount through online banking. When i was entered the otp the order was not placed but cash was debited from my account. The status is showing incomplete payment in zomoto app. Again i did the online payment, then the order was confirmed and again money is debited from the bank. I did not get any refund (1st transaction) from bank if you could please look into this. Thank you.

Was this information helpful?

No (0)

Yes (0)

Zomato customer support has been notified about the posted complaint.

Related Zomato reviews

View all 7778 Zomato Reviews

Comments

Jayanti Behara

from Pune, Maharashtra

From past 1and half hour I was waiting to get order placed to my house, but not reached. Then when I asked by calling what was the reason exactly then they told no one wanted to place the food delivery. Food I'd :[protected]
I didn't appreciate this kind of things from now in zomato. Really bad.

Raafe Hassan

I ordered from Zomato uae. KFC and they took about 2.5 hours besides delivery time and kept copy pasting the same answers every 15 minutes and FALSELY showed that the order had been delivered to me. It wasn't!!! Very stressful and I will never Ever use that app again