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Zomato — refund amount not received even after 03 months

Please find the snap shots of messages received from Zomato. I am taking follow up since last two months but not receiving any reply from ZOMATO. I still haven’t received refund for two failed orders(Rs. 1417 & Rs. 1133). I am trying to call Zomato customer no. also but couldn’t able to connect. Very bad experience received from Zomato. Will not order anything in future.
We are facing this issue since last few months. But your team is not taking any action on it.
refund amount not received even after 03 months
refund amount not received even after 03 months
refund amount not received even after 03 months
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Complaint Status


[Jan 30, 2019] Zomato customer support has been notified about the posted complaint.
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    Zomato
    Customer Care Service
    Customer satisfaction rating
    10%
    Complaints
    4617
    Pending
    0
    Resolved
    484
    Zomato Phone
    +91 83 7509 7031 [South]
    +91 83 7507 3452 [North]
    +91 83 7509 2754
    Zomato Address
    139-P, Sector 44, Gurgaon, Haryana, India - 122002
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