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Zomato — refund for money deducted, as payment failure

I placed 2 orders on zomato on 15/06/19, around 12 am, 14th midnight, using 2 different payment method. It showed payment failed and money got deducted.
I have not yet recived the refund yet and i have no response from Zomato customer service.. please procede with my refund ASAP. Or i will file a case in consumers court.
My email id.:- [protected]@srmuniv.edu.in
Thank you.
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