Zomato — refund issue order number [protected]

Hello team,

Aakash here and my order number is [protected]

Amount 230/- rs

I placed one order and after that within 10 minutes i cancelled that order. (Vendor:- midfoo, vadodara) because i forgot to apply code.

I got one call from your end and your executive asked me the reason to cancel the order and he also told me that i will get my money back in 24 hours.

After that i again placed the same order with same vendor.

I did not get my money back. I paid with simpl app.

Kindly let me know when will i get my money back?

I also tried to explain the same thing to you chat support and call support executive.

They have no sense to talk on chat.

I am really disappointed with your service.

I placed the same order again there is not any excuse to waste food of vendor and i was near to restaurant so i rushed there and ask him to cancel the previous order.

Vendor did not even start to cook.

I want full refund amount without any excuse.