[Resolved] Zomato — refund not done | |
I had made an order last week from cakes and creams of 500 rupees. The payment gateway failed. However the amount was deducted from my debit card. I had lodged a complaint previously and was asked to wait for a week. But even now i haven't received the refund. Please return my money. Your service is very poor and i am sure that will never order anything from zomato Was this information helpful? | |
Jul 6, 2018 Complaint marked as Resolved Zomato customer support has been notified about the posted complaint. Verified Support May 19, 2018 Zomato Customer Care's response Hi Shirin, Kindly provide us with the order number. We'll get this checked and reach out to you at the earliest. Verified Support Jun 05, 2018 Zomato Customer Care's response Hi Shirin, Can you please share the contact number with us so that we can get this checked for you at the earliest. Regards, | |
 1 Comment | |
Comments
I had ordered a cake from cakes and creams mohali through zomato website on 10 may.the amount was debited from my account.however after this deduction my internet stopped working and 2 minutes later I could not reload the page.i did not receive any confirmation of my order or the order no.i lodged a complaint to zomato immediately and I was told by an email that the refund would be done in 7 days.but it's been 12 days and I haven't received my refund.
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