Zomato — refund not done on order replaced

Zomato worst ever service as well as very bad customer care, order change has been done for that amount has been not refunded, they didn't get me food as well.,

Cheating the customers as well as restaurant owners.

They said that they ve paid that to the restaurant already but when enquired same thing with that restaurant no payment has been made from zomato and i cancekled order immediately before they started preparing, i just got the confirmation from the restaurant too.

Varadh.