Zomato — refund not given and order not delivered

 
1 Review
B- 204,shiv prasaad apt govind bhagawati complex,nalla sopara east, Mumbai, Maharashtra, India
 @Vikas Kumar pandey on Nov 17, 2019
I order something from zomato. After some time i seen i mention my old address by mistake i called immediately to my food rider and request him to please deleted to my correct address. He behaved rudely and told i can't deliver there order will cancel. While the difference between that and my correct address is 2.3 km. I chat to zomato their excutive call me and told told please wait i will request to rider for deliver their. After some time he told that delivery is not possible at your address i asked him for refund he told that as your food all ready prepared hence refund not possible. I told him again so please deliver my food at my address i don't have bike or cycle otherwise i come there. He told both are not possible and disscunnect my call

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[Nov 17, 2019] Zomato customer support has been notified about the posted complaint.
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    Zomato - refund not given and order not delivered