Zomato — refund not issue

Address:

Domlur, Outer ring road indranagar, 560077

I ordered through zomato from eat fit on the 19th of march at 10.02pm #[protected] and paid rs 155.00, and i wanted to cancel the order cause i changed my mind and had a chat with the zomato rep to have the same cancelled but i charged 155rs for cancellation. The reason provided was food would get wasted.. I ordered for biryani which is already prepared and i was told the food just got started to be prepared and will get wasted.. I asked them for refund and was denied the refund.. I asked to reorder the food and was denied the same..