Zomato — refund not received from zomato.kindly refund back

Address:

201010

[protected] id. They have charged the whole amount and not ready to refund it back and saying in 12 mins the food was cooked and ready. Kindly refund money back and also charging delivery fee when i have not received the item why would i pay all this and for penalty how can u cut the whole cost of the order i want my refund back.pathetic executives no manners to talk...i want refund back urgently.they are fooling customers charging whole money and saying food prepared sending stale food if so early they are cooking food in no time.i just need my refund back