Zomato — refund of money as money didn't reach the restaurant

Address:

New Delhi, Delhi, 110060

Order not reached to restaurant and also money is not delivered to their account. Still money is deducted from my account on doing online payment. Plz make provision for the refund as money did not reach restaurant but deducted from my account. Also no customer care response either on application nor on wesite. Such kind of service delivery is unexpected from enterprises like zomato!