[Resolved]  Zomato — refund of rejected order

Address:Ahmedabad, Gujarat, 380013
Website:Zomato

I had made an order from zomato for dominoz pizza amounting 705, dominoz rejected the order saying it is out of area so they wont deliver and i already paid via card, when contacted zomato regarding this they asked me to wait for 72 hours after 72 hours i contacted dominoz as well zomato, dominoz told they have refunded and zomato still needs another 72 hours to verify. After 72 hours there is still no result.
Was this information helpful?
No (0)
Yes (0)
Nov 7, 2018
Complaint marked as Resolved 
Zomato customer support has been notified about the posted complaint.
Verified Support
Oct 02, 2018
Zomato Customer Care's response
Hi, please share your registered contact details so that we can get this checked
Complaint comments 

Comments

27/9/18 i was order my food through this zomato, it doesnt take my order, after put my card number, it was shows, if amount was detected it will be returned after 7 or 8 working days. Thats it

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zomato
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    7783
    Pending
    0
    Resolved
    700
    Zomato Phone
    +91 83 7509 7031 [South]
    +91 83 7507 3452 [North]
    +91 83 7509 2754
    Zomato Address
    139-P, Sector 44, Gurgaon, Haryana, India - 122002
    View all Zomato contact information