[Resolved] Zomato — refund pending from zomato

Amit Chamoli

from New Delhi, Delhi

Address:	Ghaziabad, Uttar Pradesh, 201012
Website:	www.zomato.com

I placed my order from faasos and got message for delivery in next 40 min. Which is too long time but after waiting for such long time i did not receive any information about delay.

Service is so pathetic and customer support too.

My experience is very bad which i really was not expecting.
I am giving 1 no.in review cause there is no big 0. For this pathetic service.

Kindly help me to get my refund as i have been so frustrated with this.

Regards,
Amit chamoli
[protected]

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Jul 9, 2018

Complaint marked as Resolved

Zomato customer support has been notified about the posted complaint.

Verified Support

Jun 07, 2018

Zomato Customer Care's response Hi,

Apologies for the inconvenience caused. Could you please share the concerned order ID or your contact details with us so that we can look into your issues at the earliest.

Regards,

Jun 07, 2018

Updated by Amit Chamoli Yes... my contact no. is [protected]

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Comments

Amit Chamoli

from New Delhi, Delhi

Yes... my contact no. is [protected]

nishit_sharma

from Mumbai, Maharashtra

Ordered food item from Empire Restaurant, Indiranagar, Blr at 7:23 PM. Didn't receive order till 9:30PM. At last had to cancel the order.
Zomato promised delivery in 45 minutes, Empire restaurant promised delivery in 45 minutes but both failed. Zomato and Empire both are fooling customers with time limits??
Uninstalling the application.