Zomato — Refund refused by Zomato for a stale cake

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Order from Cakes and More ( Goregaon Branch ) was hard, stale and had a fermented taste . My stomach is already aching after 10 mins of eating just a small piece . Ordered it for my Kanha on the eve of Janamashtami .
Complained to Zomato . They apologised but refused to refund the payment .
I have submitted a 1 star review to the cake shop as well .
I will be claiming for medical bills if any later .
But right now I demand a refund from Zomato as they are the mediators .
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