Zomato — refund related issue order id - [protected]

Aashu0502

from Vidisha, Madhya Pradesh

Address:

495001

Hello sir /mam,
I have ordered the birthday cake on 15 december 2019 from zomato. This cake was meant for important occasion and what i have received is a damaged cake for which i don't know who is responsible. And on the contrary i am being offered a discount of 75% on next order. What about this order is this just a simple waste of money. Or should i prefer saying it an organized looting business. Then i have sent a mail regarding refund. But no refund till now instead this see what they have replied. I have just attached the images of damaged cake & screenshot of reply from zomato.

With regards
Abhishek masih
[protected]
Bilaspur 495001
(C. G)

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Dec 19, 2019

Updated by Aashu0502 Hello Sir /Mam,
I have ordered the birthday cake on 15 December 2019 from zomato. This cake was meant for important occasion and what i have received is a damaged cake for which i don't know who is responsible. And on the contrary i am being offered a discount of 75% on next order. What about this order is this just a simple waste of money. Or should i prefer saying it an organized looting business. Then I have Sent a mail regarding refund the amount was Rs. 302/- from restaurant Caffino, Bilaspur (C. G) . But no refund till now instead this see what they have replied. I have just attached the images of damaged cake & screenshot of reply from zomato.

WITH REGARDS
Abhishek Masih
[protected]
Bilaspur 495001
(C. G)