Zomato — regarding pending credition of refund money from zomato

Address:

Raipur, Chhattisgarh, 492001

Dear zomato, being a regular customer and impressed by services i was soon going to be a zomato gold customer, but the recent immature handling of my refund money has left a bittersweet experience for me. My money has not been refunded into my account for the last 15 days, i have confirmed from the bank and they have denied any credit till date from zomato and they have all the account statement proof. So, what is the issue from zomato end.. Maybe there has been some error from your end and the money has been refunded somewhere else or maybe something else? Kindly cross-check once again as there is no refund credited till now after cross-check and total confirmation from bank side.