[Resolved]  Zomato — regarding the deficiency of service

Address:Jaipur, Rajasthan
Website:zomato

Hi zomato,

I placed an order 25th june 2018 at 10:05pm. I recived a message saying that it is delivered but the order has never came to me. I tried mutiple ways to reach customer service and found that there is only way available is to chat. I tried to chat but did not get any response. However when i kept sending some message a representative responded once and never replied after that.
What a poor customer service is this? A customer can't complaint about his issue and customer service has only chat as way to be reached which doesn't respons.
I will put this everywhere. I want money back now. I have paid for nothing that i got. I want a compentation for the defecency of service provided by you.

Third class customer service..
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Aug 6, 2018
Complaint marked as Resolved 
Zomato customer support has been notified about the posted complaint.
Verified Support
Jun 30, 2018
Zomato Customer Care's response
Sorry to hear about this, please help us with the order details.
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