Zomato — Related to payment

On April 22, 2024, I placed an order for two chicken biryanis and made a payment of INR 400. However, the payment failed, and the amount was deducted from my bank account. The delivery person asked me to scan again and make the payment again, assuring me that the failed transaction amount would be refunded. To date, I have not received any refund or any communication regarding the same. I kindly request you to look into this matter and assist me in resolving it.
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