Zomato — restaurant delivered non-veg item when the item ordered was

Address:

Hyderabad, Telangana, 500084

Incident date - 26th arpil 2019
Order placed from zomato,
Restaurant - healthie [https://www.zomato.com/hyderabad/healthie-gachibowli]

I had placed an order for black beast (A paneer veg sandwich) and what i got was a sandwich with meat in it. And this, unfortunately, i got to know after taking a bite out of it. Being a pure vegetarian it felt revolting after understanding what just happened. This was a gross negligence from the restaurant side which resulted in putting physical and well as emotional strain on me, exactly opposite of what good food is supposed to do.

The order detail on zomato shows the correct item only. And the delivery from the restaurant did't even had a bill attached with it.

Zaomato has not even bothered to refund the bill amount as a courtesy after contacting them about the problem.

I would like to receive a full refund for my bill amount as well as a compensation for all the emotional and physical trauma this incident had caused me.