[Resolved]  Zomato — Restaurant food totally spoiled packageing & in low amount

Hello,
I have an issue with my order, food was delivered totally spoiled and restaurant taking 2 hours for making it, and contains very low amount of khichadi totally spoiled from their sealed pack plate. I am already making a video and send it to you (Zomato) in your feedback section.
My order I'd is [protected]
I ordered one full plate khichadi and one half plate but they giving to me food spoiled from the plate.
Restaurant details:
LAVI FOOD SERVICE
A 357, behind LEKRAJ market, Indira nagar, lucknow
[protected]

I just requested to you please refund my full amount.
It's happening first time with me totally irresponsible restaurant.
Please take an immediate action on this matter and refund my money as soon as possible.
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Jun 20, 2023
Complaint marked as Resolved 
No any action taken by company and now it's show as resolved Please take an immediate action from your side to Zomato company! Thanks
Zomato customer support has been notified about the posted complaint.
 
1 Comment

Comments

Dear [Team Leader's Name] Sir,
Zomato Limited.

I am writing this letter to apologize for the mistake I made while uploading a photo on Zomato Limited's platform. I am extremely sorry for any inconvenience or harm caused to the company due to my carelessness.

As you know, I am Ravi Teja, ID No. FE1320575, and I have been a part of the Zomato Limited team for some time now. Recently, I uploaded a wrong photo on the platform, which I deeply regret. I understand that this mistake has caused inconvenience to both the company and our valued customers.

Please know that I am taking full responsibility for my actions and assure you that such an incident will never occur again. I understand the importance of accuracy and diligence in our line of work and I promise to be more vigilant in the future.

I am sorry for any inconvenience caused and I humbly request you to consider reactivating my ID so that I can continue to contribute to the growth of our company. I am grateful for the opportunity to work with such an esteemed organization and I hope that this incident will not affect our working relationship.

Once again, please accept my sincerest apologies for my actions. I look forward to continuing my work with Zomato Limited and contributing to the success of the company.

Thank you for your understanding and forgiveness.

Sincerely,

Ravi Teja (ID No. FE1320575)

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