Zomato — rotten food received

Hello there

I have ordered four rabdis from zomato, harilal restaurant patna, on 19th august. And when we have tasted it was sour in taste like lemon and stinks like rotten eggs.

I have mailed zomato to take serious action against the restaurant and to refund my money as soon as possible.

Other than that i have also told the customer executive and even mentioned in my mail that if you want you can send anybody from your side or restaurant's side to confirm about the rotten rabdis.

But zomato didn't take any serious action and credited only rs28 in my zomato wallet.

I have paid rs112 and have also used the promo code first50 but unfortunately i didn't get the fresh food. I lost my money and also the promo code.

This is what zomato do every time to their customers.

My order id is - [protected]

Have a look at the pictures.