Zomato — rude behaviour from delivery executive

I have ordered food for my friend as i am not in india i gave her number in special instructions and taking this as advantage delivery person did not deliver the food and he even spoke impolite with the people and did not make the delivery

Delivery person was very rude and he spoke bad words with my female friend in call and harsh behaviour.

I need a proper response from delivery person on his behaviour with ladies

Order id : [protected]
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This incident is from last night, i ordered from burger King at 12 am and i had to face a lot problems and late delivery of my order. But the main thing was the assigned zomato executive to solve my problem was rude to me even though I didn't even said anything offensive to her. And then wrong item were delivered to me and then they said they will refund 100 rupees and I didn't get any refund. I really hope that this incident should not happen to anyone or to me in future.

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