Address: | Firozpur, Punjab, 152004 |
On 23 july, 2019, i ordered a pizza from pizza cafeteria, firozpur, worth rs. 828 and payed the money via paytm upi id
My order number is : [protected]
And then due to lack of enough cheese burst pizza bases the restaurant's zomato operator told me to cancel the order myself and i canceled it, now the payment was not returned to my paytm upi account (As it was canceled from my app).
I tried to contact zomato on this issue and their response was, "that once the order gets accepted/prepared/dispatched we do not support cancellation as we have to compensate our delivery partner as well as restaurant partner".
In this case, i did not cancel the order on my own wish, i did this because the restaurant told me to because they said they didn't have the food that i ordered. So kindly return the money back as it was restaurant's zomato operator's fault that he couldn't arrange the pizza as per my order.
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