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Placed the order and got the food after 2 and half hours.. When i complained on twitter and fb.. You guys didnt even bother.. I need a compensation.. This is one of the most pathetic service i have ever got.. Seriously!!!
Zomato has literally made a fool out of me when i called the delivery guy.. He dont even have thr courtesy to pickup the call.. When i called tje fourth time the number is busy.. When i call the fifth time the phone rings but no answer.. Finally after 15minutes he returns the call,, asks who is it and i explain what am i trying to get.. He complains about restaurant and asks to call restaurant.
When i called restaurant, they said the delivery guys has gone from here to meet his friend and denied to take food... Seriously this is such a pathetic customer handling. I did connect with zomato customer they dodnt even respond timely.. We have to wait atleast few minutes for them to reply to us for each msg. Was this information helpful? |
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