Zomato — service unsatisfied

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Placed the order and got the food after 2 and half hours.. When i complained on twitter and fb.. You guys didnt even bother.. I need a compensation.. This is one of the most pathetic service i have ever got.. Seriously!!!

Zomato has literally made a fool out of me when i called the delivery guy.. He dont even have thr courtesy to pickup the call.. When i called tje fourth time the number is busy.. When i call the fifth time the phone rings but no answer.. Finally after 15minutes he returns the call,, asks who is it and i explain what am i trying to get.. He complains about restaurant and asks to call restaurant.
When i called restaurant, they said the delivery guys has gone from here to meet his friend and denied to take food... Seriously this is such a pathetic customer handling. I did connect with zomato customer they dodnt even respond timely.. We have to wait atleast few minutes for them to reply to us for each msg.
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    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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    Zomato Phone
    +91 83 7509 7031 [South]
    +91 83 7507 3452 [North]
    +91 83 7509 2754
    Zomato Address
    139-P, Sector 44, Gurgaon, Haryana, India - 122002
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