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Zomato — spoiled food is delivered

I have ordered a chicken biryani from sagar restaurant at 7:25 and this was delivered by 8:00pm and that biryani was getting a very foul smell so i have contacted the restaurant one but they didn't lift their call even for zomato also they didn't lift the call so i have raised against it in zomato chat they asked me about pics i have sent the pics taking it from dustbin (The complete package) and i have sent them the pics of rice also the rice is not basmati it's like overcooked or like paste. I am linking each and every proof in screenshot of this issue.
spoiled food is delivered
spoiled food is delivered
spoiled food is delivered
spoiled food is delivered
spoiled food is delivered
spoiled food is delivered
spoiled food is delivered
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Complaint Status


[Apr 28, 2019] Zomato customer support has been notified about the posted complaint.
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    Zomato
    Customer Care Service
    Customer satisfaction rating
    11%
    Complaints
    4603
    Pending
    0
    Resolved
    484
    Zomato Phone
    +91 83 7509 7031 [South]
    +91 83 7507 3452 [North]
    +91 83 7509 2754
    Zomato Address
    139-P, Sector 44, Gurgaon, Haryana, India - 122002
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