Zomato — Suspended due to BGV failed please help me

My zomato account suspended due to bgv failed. My login I'd FE2600003 I just joined a week ago now they suspended my account. I don't know how to reactive my account. Because no one of them came for a background check. I have raised a pack of tickets. But no use for that. I tried to call my city team leader. He is not picking up the call. I deposited 1000 for the job. They simply play with us.
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