Date: 31 august 2020
To: zomato india
Attn: customer service officer
From: ricky ahluwalia
Re: urgent matter order no.[protected]
Dear respected sir/madam,
I bring to your attention an urgent matter relating to order # [protected].
The zomato valet was standing still at a certain location a few hundred meters away from my residence for apprx 10 minutes on the tracking app. Then it started moving and reached my residence for delivery. He was also unreachable during the time standing still on the tracking app. I also complained via zomato chat in which you are able to check.
The delivery was also unusually packed (Very distinct than how i usually receive my food from the same restaurant). Last but not least, the order received had 1 portion of fried rice less (Not delivered).
This particular zomato valet is a thief and a crook.
I shall not hesitate to proceed with a legal action due to suspicion of opening my food and/or a mishap with my food on the way and not informing accordingly, in times of an ongoing pandemic crises, with a possibility that the food was exposed elsewhere before being delivered to me.
I require a detailed explanation with a formal apology to avoid any legal actions toward your valet and company.
Thank you for your kind attention.
Sincerely,
Ricky ahluwalia, b. Sc, ppmt
M.+[protected]
Wa. +[protected]
E. Ahluwalia. [protected]@yahoo.com
E. [protected]@gmail.com
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