Zomato — The Condition of cake was horrible

Address: Panipat

I ordered a Cake from Lucky’s Bakery which is in panipat, The cake delivered to us was in horrible condition it was not at all fresh, even the bread was fully melted. When I call them to inform they were not accepting there fault and blaming the zomato delivery guy. I have no idea who is responsible for this but whosoever I want zomato to take action and I want my refund back as soon as possible.