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Zomato — the order being cancelled after payment

I placed an order on zomato at 12:12 aml at burger singh. There was no contact from any executive for 40 mins. I called the restaurant they said the order is being displayed as cancelled. I tried to reach zomato customer care via the only option they give us, chat, they showd a wait time of 9 min, i waited. Its 1:06 now and now response has been given. I have my money gone and no food delivered, still hungry.
the order being cancelled after payment
the order being cancelled after payment
the order being cancelled after payment
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Complaint Status


[May 03, 2019] Zomato customer support has been notified about the posted complaint.
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    Zomato
    Customer Care Service
    Customer satisfaction rating
    11%
    Complaints
    4609
    Pending
    0
    Resolved
    484
    Zomato Phone
    +91 83 7509 7031 [South]
    +91 83 7507 3452 [North]
    +91 83 7509 2754
    Zomato Address
    139-P, Sector 44, Gurgaon, Haryana, India - 122002
    View Full Information
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