Zomato — They did not delivered my cake of birthday also not refunding my amount

I ordered cake for birthday celebration of my friend on 20 Nov, 22 from ridhi sidhi of Rs. 517 order ID- [protected] Prepaid .Delivery agent said location is far and not able to deliver and he cancelled the delivery himself. not got any refund it was disappointing for whole family it was delievery agent & zomato's mistake why should i pay for it refund my amount ASAP otherwise i will file complaint in consumer court as well it leads to my image defamation and uh need to pay for it .