Zomato — they have promised me to provide credits due to bad quality food but not provided me.

Address:

520001

I have ordered food from zomato that was not good i have same issue with 2 orders they say to give zomato credit but it's been 3 days no response while chatting to them they saying wait 48more hours i have waited but no response from then. They fraud my credits worth 183 no credited still and no satisfaction with the food which bad quality. Help me give me my credits and they are also blocking customers who are complaining about them.