Zomato — transaction incomplete but payment done | |||
I had ordered dinner on at zomata 24.09.2019 for rs.108/- order id - [protected] and done upi payment. As no cod available. The amount was deducted from phonepe but on zomato it showed transaction incomplete. Transaction details given below:- Sbi bank: p1909242134251763038855phonepay 117.00 I had enclosed the screenshot of failed transaction. As frist time it as been failed i had done again. Details given below:- Ebank:[protected]/razorpay/razorpay pay So twice they had deducted the amount. Kindly take necessary action and refund my amount. Was this information helpful? | |||
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Zomato customer support has been notified about the posted complaint. | |||
 14 Comments | |||
Comments
Order ID - [protected]. Payment could not be processed is the failure message i have received from the zomato app. But the amount was deducted from my account. Please do check and revert the amount for the failed transaction. Amount of Rs.245 was deducted from the account.
Reply
Ordered lunch from Indiana burgers order no. [protected] on september 25 2019 at 12:36 pm
Amount debited from account but payment cannot be processed
I'd like my amount to be refunded ASAP.
Amount debited from account but payment cannot be processed
I'd like my amount to be refunded ASAP.
I had ordered from zomato and did online payment through google pay. the amount was paid and deducted from my account. zomato notified me saying the payment failed and order was not placed. how is that possible?
they are not replying on the chat support which is available. whom do i reach out to?
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they are not replying on the chat support which is available. whom do i reach out to?
I have order the food but it shows payment incomplete but full money deducted to my wallet as well account and order not confirmed. I submitted the chat on chatbox but nobody available on there. What can I do ?? My order number is [protected].
I ordered food through zomata and paid an amount of 136 through Google pay . The amount is deducted from my account but shown in app as not processed.The transaction id is[protected].
Kindly refund the amount
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Kindly refund the amount
We had ordered chap from punjabi rasoi.
After some time, it was showing order has been delivered, whereas we hadn't received any order.
The name of delivery boy was nasir Khan.we had opted for.cash on delivery..on calling him, he said that he had given our order to someone else and would give us after sometime.
How can this be possible ?
After some time, it was showing order has been delivered, whereas we hadn't received any order.
The name of delivery boy was nasir Khan.we had opted for.cash on delivery..on calling him, he said that he had given our order to someone else and would give us after sometime.
How can this be possible ?
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