Zomato — uncooked food

Ayan Pradhan

from Mumbai, Maharashtra

Address:

Mumbai, Mumbai City, Maharashtra, 400709

I had ordered chicken cheese momos from master of momos, koparkhairane, mumbai on 20th dec 2019. I received uncooked frozen raw chicken momos instead from the restaurant.

After 30 mins of delivery also it was as cold as ice and uncooked. They directly too it out from the fridge and without boiling it in steam just packed and send it to me.

Kindly take necessary action against this & also against such a worst customer experience.

Order no. - [protected]
Complaint reference at zomato - 3023841

+1 photos

Was this information helpful?

No (0)

Yes (0)

Zomato customer support has been notified about the posted complaint.

Dec 29, 2019

Updated by Ayan Pradhan They provided a coupon code. But that is my money only. They are giving it as a coupon.They should have give in zomato credits instead.

I don't think they are familiar with maths. Suppose I order next item in which zomato is already providing 40% off then how will I avail that offer if I use the coupon.

This clearly says you are charging two times from customers that too for your fault. ( sending incorrect & uncooked) food.