[Resolved] Zomato — unethical behaviour and harassment at 2am | |||||
I ordered through zomato from a restaurant. They forgot to deliver coke. On support chat, zomato's team added the coke amount to my credits saying it was a token of apology. They said they'd replace the item also but i said no to the replacement. They acknowledged it. After 20 minutes, the same delivery guy comes, at 2am, and spam calls/harasses me. He sent 15 missed calls and kept calling me to step out of my home, walk out of my apartment, at 2am, and collect the coke. I told the same delivery guy when he delivered my order that i didn't want the coke. Despite me telling him, and the zomato team not doing their job, he shows up and harasses me. Was this information helpful? | |||||
Sep 12, 2018 Complaint marked as Resolved Zomato customer support has been notified about the posted complaint. Verified Support Aug 08, 2018 Zomato Customer Care's response Hey Sahil, Apologies for the inconvenience caused. Kindly share your order ID with us. Thanks. | |||||
2 Comments | |||||
Comments
The delivery boy was so ruthless. He did not delver at my home. My brother went to pick the prder on main road and he started shouting about the location on the road even when my location was correct. My brother got into fight then. And then he tried to catch him but he ran away. When we called him he was arguing with my father also.
Reply
It's has been day I have been looking for my cash ... everytime I ordered the money is gone from my account but didn't received any orders ... this happens to me 2 or 3 times
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