Zomato — unprofessional

Address:New Delhi, Delhi, 110093

I order one sandwich and burger from burger point.. Nd waited for approx 2 hours.. After that i get to know that by your system default the rider get different address and they decided not to deliver my order... This is not very professional. I want my money back and last time zomato deliver my order 3 hours late.. Nd i ignore that.. But this is the limit.. Solve my problem and refund my money as soon as possible otherwise i will complaint you in consumer court and you will compensate
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They blocked my account saying suspicious activity as i complained about the quality of food a couple of times.
I even have zomato gold with ahan.[protected]@gmail.com left and Zomato credits worth 185
Either unblock my account or transfer credits and gold to other account of mine.

Money deducted from my paytm wallet for 3 orders...but i didnt place it...neither my zomato account shows any order placed..plzz resolve as i want my money back as soon as possible...

Couple of times zomato had to cancel my order due to restaurant unavailable and other technical issues. I've never got a refund yet. I don't know whom to talk to as the customer care support is very poor.
I have ordered food though zomato app but it is not delivered even after 1 hour. Not able to contact restaurant or zomato agent contact.
Order id is [protected].
Today, First Time i have ordered to Subway order [protected]. wrongly item delivered, than again i have ordered to subway order No.[protected]. again wrong item delivered and No Zomato Responding on chat morethan 30min.
I am really fedup one time its ok but again & again.
seriously totaly unexpected.

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