Zomato — unprofessional service

Address:

Mumbai City, Maharashtra, 400064

Order number - [protected] placed on 19/06/2019 @ 8.23pm where order Butter Roti and paid amount as well but when order received during that time Roti was missing and post chatting with support team got 63 credit points and not Roti.
What should I do with the food and credit amount received if there is no bread to it with, highly unprofessional and unethical.
Money is not the thing which can by everything.
Zomato team should redelivered the Roti Instead of credit amount, highly unsatisfied with this inappropriate service.