Zomato — worst customer service zomato

Address:	560073
Website:	zomato.com

Ordered food and only partial was delivered on time.. Rest half of the order was delivered after an hour because the restaurant guy did not handover the 2nd part of order to delivery person at first.

I requested for refund.. And chat went for 2 to 3 hours and multiple chats with blunt copy past macros which sucks.. Finally refund was given to zomato credits which is useless as i will never use zomato again.

I need refund to original payment method. They r like no can't be done.

I asked for supervisor and associate said that also can't be done.