[Resolved]  Zomato — wrong bill

Address:Hyderabad, Andhra Pradesh, 500089
Website:Zomato

I am getting a message from 'simpl settlements' " saying i am due paying some amount of ₹233.75 for some order of july 02, but i am sure i did not use any simple bill mode. I dont have any messages as such from past 2 months and suddenly last week i saw a message that my bill is dues from 2 month. Its just 233 rs its not about money but i don't remember using a simple bill. And you guys never refund us money when you deduct twice from our account??? Order number : receipt id: [protected]
Amount : 110
Time : 09:10 pm, 13 jun. You need to refund this money because & you did not place order saying payment failed via zeta card. So again i placed order using my net banking account, i approached zeta people they said it deducted by you. If they have to refund they need a receipt from you on saying not deducted
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Oct 24, 2018
Complaint marked as Resolved 
Zomato customer support has been notified about the posted complaint.
Verified Support
Sep 16, 2018
Zomato Customer Care's response
Hi Keerthi!

Apologies for the inconvenience caused. Kindly share the order ID or the registered contact details with us, so that we can have a closer look into the matter and assist you further.

Regards.
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