Zomato — Wrong delivery of food and misbehave from Restaurent person

Address:Trisharan Chowk,Banerjee Layout,Nagpur

Myself Sourabh Chakravarty ordered two dishes from Lazeez Food online via Zomato Food Delivery App on 06/05/2024.
Order is of 1 Veg Biryani and 1 half Veg Biryani Rice.i ordered around 08:30 pm and Zomato delivery person delivered food around 09:20 pm.
Afer this we opened up the parceled food and started eating, in the meanwhile my father found pieces of chicken/mutton in his plate
.He immediately stopped eating and got very annoyed.My father is purely vegetarian.After this I clicked the pictures of that plate and soon called up Lazeez Food.
I tried to raise a ticket also in Zomato but its showing that a representative will call and come up to see the food etc.who keeps up the rotten for inspection????
Initially they refused but later on agreed and said that by mistaken they sent wrong delivery.I requested them to replace or refund the money but they said that they
wont do that and whatever i can do i will do it.
My request is to take strict action against Lazeez Food under Food Act section 36 as its purely misbehaviour and irresponsible attitude of Restaurant.
Lazeez Food restaurant owner name is Riyaz Ramajan Sheikh.
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