Zomato — Wrong food delivered restaurant accepted the mistake but dont know why zomato is not accepting

Address:

Hyderabad

Hi Order ID: [protected]

Ordered the food they delivered wrong food. While collecting the delivery boy I asked about it as I know everytime I ordered from the same restaurant. he agreed restaurant delivered wrong food. He suggested to call the restaurant I called them they told yes wrong order delivered we will refund the amount...

But the zomato lazy people closing the complaints with out verifcation. Dont know why they are doing this kind of things ...