Zomato — Wrong food delivery.. With unhygienic food

Ritika g.

from Mumbai, Maharashtra

Oct 7, 2021

Address: Mumbai zomato

I use this zomato app for order food's. But I got many problems with this zomato app,
1) zomato app don't check any safety protocol with foods, I got some hair in my food also. Even zomato don't take any strict action for that careless restaurant,
2) I got many times wrong food, which is missing, or any wrong food items, I have complain about that problem but zomato didn't took any action for that.. Even no refund money back for that mistakes,
3) if I want any customer care help they don't help to solve any customer's problem with food delivery, even they behave rudely with customer's if I want my my money back for that wrong food delivery, even zomato customer care executives just said u rate this restaurant.. Only.. But what about my money.. They don't give any refund back.. Even ignore the customer's when we complain about anything wrong with food delivery,
I want just take serious action about this zomato app.. They are totally fake app to fool people's.. Even they don't take any action about customer's safety and hygiene products deliver. I want to close this fake app who just make the customer's fool only.

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Oct 07, 2021

Updated by Ritika g. ADVERTISEMENT

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Zomato
Zomato — Wrong food delivery.. With unhygienic food
R
Ritika g.
Oct 7, 2021 Mumbai, Maharashtra
Mark as Resolved

I use this zomato app for order food's. But I got many problems with this zomato app,
1) zomato app don't check any safety protocol with foods, I got some hair in my food also. Even zomato don't take any strict action for that careless restaurant,
2) I got many times wrong food, which is missing, or any wrong food items, I have complain about that problem but zomato didn't took any action for that.. Even no refund money back for that mistakes,
3) if I want any customer care help they don't help to solve any customer's problem with food delivery, even they behave rudely with customer's if I want my my money back for that wrong food delivery, even zomato customer care executives just said u rate this restaurant.. Only.. But what about my money.. They don't give any refund back.. Even ignore the customer's when we complain about anything wrong with food delivery,
I want just take serious action about this zomato app.. They are totally fake app to fool people's.. Even they don't take any action about customer's safety and hygiene products deliver. I want to close this fake app who just make the customer's fool only.
Wrong food delivery.. With unhygienic food
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Oct 07, 2021