Zomato — wrong item and no refund

 
1 Review
India
 Lucy Pevinsie on Jan 3, 2020
I ordered food from zomato and they delivered the wrong item. Their delivery executive was also very rude and exhibited very inappropriate behavior. On complaining they did not reply to my mail. They have not refunded my money either. My order number is[protected].
I want my money back. Zomato has been failing in meeting standards and this is dissapointing.

Complaint Status


[Jan 03, 2020] Zomato customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    11%
    Complaints
    4152
    Pending
    0
    Resolved
    457
    phone
    +91 83 7509 7031 [South]
    +91 83 7507 3452 [North]
    +91 83 7509 2754
    location
    139-P, Sector 44, Gurgaon, Haryana, India - 122002
    Zomato - wrong item and no refund