[Resolved]  Zomato — wrong order, zero customer satisfaction

Address:New Delhi, Delhi

Zomato wants the serve food as per their choice. I placed my first order for gulab jamun and received kheer. When complained on chat, agent just said take item money back denied for any kind of compensation for inconvenience. And self claimed number 1 food order organization do not have the option to escalate issue to senior, great. Worst experience, zero customer service.
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Aug 8, 2018
Complaint marked as Resolved 
Zomato customer support has been notified about the posted complaint.
Verified Support
Jun 30, 2018
Zomato Customer Care's response
Sorry to hear about this, please help us with the order details.
Complaint comments 

Comments

Yesterday at 12:20 pm 1 restaurant was cancelled my order in Hyderabad madinaguda.. but still I didn't get the refund... When I will get my money.. I need my money..
Anugula Pravalika's reply, Jun 24, 2018
I need my money immediately..

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