Zomato — your executive denying his own words | |
I ordered from zomato and made an online payment and then restaurant called me and said i has to give 40 rs. Extra delivery charge and asked me to even confirm it with zomato as well. When i told zomato about it they told that you don't had to pay anything to the delivery guy they called and when i put the zomato guy on conference with delivery guy zomato guy yess sorry thier was a glitch in sytem thats why this has happened and can you please pay delivery charges to the delivery guy. I am attaching pictures containing my order id as well as screenshot of chats.
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Complaint Status[Feb 02, 2019] Zomato customer support has been notified about the posted complaint. | |
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Customer satisfaction rating
10%
Complaints
4631
Pending
0
Resolved
484
+91 83 7509 7031 [South]
+91 83 7507 3452 [North]
+91 83 7509 2754
139-P, Sector 44, Gurgaon, Haryana, India - 122002