Zomato — zomato blocked my account on his own

Address:

Asansol, Burdwan, West Bengal, 713302

Yesterday i was trying to use zomato service but suddenly i got message as your account is permanently blocked when i contacted there helpdesk they have written it is due to credit/refund cases. But all the time there representative has offered me these refunds since they found the issue genuine after checking the live photos that too partial always. So no point of false claims. Asansol is small city so merchant dont offer good packaging.

Zomato is newly launched in asansol city with small merchants in the list where they billed more than mrp sometime - i have also highlighted that but no action against merchant but they are taking action against customers that to with a blame. No acceptable pls help me to reactive my account. (Mob no. [protected])