Zomato — Zomato cheating us and fraud company without giving bag and t shirts

Zomato is saying collect bags within 3 days but given address is wrong if we went so wasting time and petrol.
There is no transparent contact number to contact only chat support .if ask via chat support they are saying due to covid bags and t shirt unavailable wait until notification so i need to wait then why should you guys collected 1400 rs from me are you cheating?
Where is Zomato In chennai office And contact number?My number is [protected].
Refund my money is this like cheating my money
INR 1440 was spent on your Credit Card XX6010 on 23-Dec-20 at ZOMATO ONLINE. Call [protected] (if in India) for dispute.